Resolve support issues
without the back-and-forth
Send a link to your customer. Get back a complete replay with console logs, network requests, and session details.

Works with the tools you already use
Recording, logs, and errors
Share a recording link and get logs, network, and user steps—so your team can debug and resolve issues faster
Everything in one replay

Built into your help desk
Userplane lives inside Slack, Intercom, and Zendesk. Request recordings and receive replays — no context switch required.
Native integrations

Privacy-first by design
Compliant by default. Define what's recorded, exclude sensitive data, and give your team clean, usable context.
Built for trust & compliance

Get started
Getting Started with Userplane
Set up Userplane in your workspace and send your first recording request in minutes.
How Screen Recording Works
Learn how recordings capture console logs, network requests, and session metadata automatically.
Developer Installation Guide
Technical guide for installing the Userplane SDK and configuring it for your application.
Resolve issues faster
with complete context upfront
Send a link and get back a complete replay with logs, network data, and session details.