Resolve support issues
without the back-and-forth

Send a link to your customer. Get back a complete replay with console logs, network requests, and session details.

See DemoGet Started
Userplane screen recording dashboard

Works with the tools you already use

IntercomIntercom
ZendeskZendesk
CrispCrisp
Help ScoutHelp Scout
SlackSlack
ZapierZapier
FreshdeskFreshdesk
HubSpotHubSpot
JiraJira
LinearLinear
NotionNotion
SalesforceSalesforce
AsanaAsana
ChromeChrome
ClickUpClickUp
DiscordDiscord
FreshchatFreshchat
FrontFront
HappyFoxHappyFox
HiverHiver
Jira Service DeskJira Service Desk
MakeMake
n8nn8n
PlainPlain
PylonPylon
SentrySentry
ZohoZoho
IntercomIntercom
ZendeskZendesk
CrispCrisp
Help ScoutHelp Scout
SlackSlack
ZapierZapier
FreshdeskFreshdesk
HubSpotHubSpot
JiraJira
LinearLinear
NotionNotion
SalesforceSalesforce
AsanaAsana
ChromeChrome
ClickUpClickUp
DiscordDiscord
FreshchatFreshchat
FrontFront
HappyFoxHappyFox
HiverHiver
Jira Service DeskJira Service Desk
MakeMake
n8nn8n
PlainPlain
PylonPylon
SentrySentry
ZohoZoho
01

Recording, logs, and errors

Share a recording link with your customer. Every recording includes the technical context behind the issue—logs, network activity, and user actions—so your team can quickly understand and resolve problems.

Everything in one replay

Surface console logs & errorsCapture network requestsAccess application stateFollow timestamped user actions
Learn more
Recording, logs, and errors
02

Built into your help desk

Userplane lives inside Slack, Intercom, and Zendesk. Request recordings from the conversation thread and receive replays without switching tabs. Your team stays where the conversation already lives.

Native integrations

Slack slash commands & mentionsIntercom Messenger appZendesk sidebar appChrome Extension for any tool
Learn more
Built into your help desk
03

Privacy-first by design

Sensitive data is automatically blurred and redacted before recordings leave the browser. Your customers stay in control of what gets captured, and your team stays compliant without extra work.

Built for trust & compliance

Automatic PII redactionField-level blurringGDPR & CCPA compliantCustomer consent controls
Learn more
Privacy-first by design
Resources

Get started

Quickstart

Getting Started with Userplane

Set up Userplane in your workspace and send your first recording request in minutes.

Recording

How Screen Recording Works

Learn how recordings capture console logs, network requests, and session metadata automatically.

Developer

Developer Installation Guide

Technical guide for installing the Userplane SDK and configuring it for your application.

View all integrations See all docs

Resolve issues faster
with complete context upfront

Send a link and get back a complete replay with logs, network data, and session details.

Talk to a HumanGet Started