Built for every team
that touches support

Request screen recordings with logs, network requests, and session data.
Resolve issues on first contact. Skip the back-and-forth.

Talk to a HumanGet Started
Userplane screen recording with full technical context

Works with the tools you already use

IntercomIntercom
ZendeskZendesk
CrispCrisp
Help ScoutHelp Scout
SlackSlack
ZapierZapier
FreshdeskFreshdesk
HubSpotHubSpot
JiraJira
LinearLinear
NotionNotion
SalesforceSalesforce
AsanaAsana
ChromeChrome
ClickUpClickUp
DiscordDiscord
FreshchatFreshchat
FrontFront
HappyFoxHappyFox
HiverHiver
Jira Service DeskJira Service Desk
MakeMake
n8nn8n
PlainPlain
PylonPylon
SentrySentry
ZohoZoho
IntercomIntercom
ZendeskZendesk
CrispCrisp
Help ScoutHelp Scout
SlackSlack
ZapierZapier
FreshdeskFreshdesk
HubSpotHubSpot
JiraJira
LinearLinear
NotionNotion
SalesforceSalesforce
AsanaAsana
ChromeChrome
ClickUpClickUp
DiscordDiscord
FreshchatFreshchat
FrontFront
HappyFoxHappyFox
HiverHiver
Jira Service DeskJira Service Desk
MakeMake
n8nn8n
PlainPlain
PylonPylon
SentrySentry
ZohoZoho
Solution

Userplane for Support Agents

Request screen recordings with console logs, network data, and user steps directly from your help desk. Uncover root cause and resolve tickets on the first contact.

Learn more
Userplane screen recording with full technical context
Getting Started

Support Agent Onboarding

Start collecting screen recordings from customers and reviewing sessions inside your help desk.

Recording

How Screen Recording Works

Learn how recordings capture console logs, network requests, and session metadata automatically.

Quickstart

Help Desk Setup

Connect Userplane to your help desk and send your first recording request in minutes.

Learn more Docs
Solution

Userplane for Support Engineers

Console logs, network data, repro steps, and full session recordings. Complete context from first contact — no chasing customers for details.

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Userplane session recording with console logs and network data
Getting Started

Support Engineer Onboarding

Configure your workspace, set up domains, manage recording link settings, and keep sensitive data secure.

Recording

How Screen Recording Works

Learn how recordings capture console logs, network requests, and session metadata automatically.

Quickstart

Help Desk Setup

Connect Userplane to your help desk and send your first recording request in minutes.

Learn more Docs
Solution

Userplane for Customer Success

Screen recordings with console logs, network data, and session metadata. Capture what customers can't put into words.

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Userplane session recording with full technical context for CS teams
Getting Started

Customer Success Onboarding

Start collecting screen recordings from customers and reviewing sessions inside your help desk.

Recording

How Screen Recording Works

Learn how recordings capture console logs, network requests, and session metadata automatically.

Privacy

Sensitive Data Redaction

Configure what gets captured and redacted. Automatic PII masking and compliance controls.

Learn more Docs
Solution

Userplane for Engineering Teams

Screen recordings with console logs, network data, and session metadata. Engineering teams get full reproduction context without the back and forth with support. Drop-in SDK for React, Next.js, Vue, Angular, and more.

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Userplane SDK capturing session data with console logs and network requests
Getting Started

Developer Onboarding

Install the SDK, configure metadata, set up domain verification, and control what gets captured.

Recording

How Screen Recording Works

Learn how recordings capture console logs, network requests, and session metadata automatically.

Developer

Developer Installation Guide

Technical guide for installing the Userplane SDK and configuring it for your application.

Learn more Docs

Complete visibility into every customer issue

Screen recordings with console logs, network requests, and session data. Built for the teams behind every customer interaction.

Talk to a HumanGet Started