Resolve support issues without the back and forth

Userplane provides one-click recording links that work everywhere. No apps, installs, or browser extensions needed. Just share a link with your customer, and they can record their screen showing the issue.

Userplane captures screen recordings showing exactly what your customer experienced. This gives you complete visibility into what went wrong.

Userplane automatically blurs sensitive fields and redacts data at source. This means passwords, credit cards, or any other confidential information never reach our servers.

No. Userplane works entirely through a simple link. No apps, installs, or browser extensions required.

Userplane works on all modern browsers including Chrome, Firefox, Safari, and Edge.

Yes, Userplane has a best-in-class Intercom integration. You can request and receive screen recordings without leaving Intercom.

Simple pricing starting at $79/month. No tiers, no quotas, no hidden fees. Month-to-month with no long-term contracts.

Starter is a great fit for most teams getting started. For a detailed breakdown of what's included in each plan, take a look at our pricing page .

While most teams prefer to start with a paid plan to get the most out of Userplane, we offer a free plan to help customers evaluate Userplane and see if it works for their team.

Yes! Every paid plan comes with a 14-day free trial. Cancel anytime.

Absolutely. You can request additional seats via add-ons. New seats are prorated for the rest of your billing cycle, so you never overpay.

We do! If you have a larger team or specific requirements, reach out and we'll put together a custom quote that fits your needs.

Nope. No contracts, no cancellation fees. Cancel anytime.

Not at all! You can sign up and start using Userplane right away—no sales calls required. But if you'd like to chat with a human, we're here.

We provide around-the-clock support with real humans. You can typically expect your first response within 12 hours.