Request screen recordings
right from Slack Slack

Userplane brings screen recordings into Slack.
Request recordings and capture logs right where your team works.

SlackAvailable in the
Slack App Store
Userplane screen recording posted in a Slack thread

Works with the tools you already use

IntercomIntercom
ZendeskZendesk
CrispCrisp
Help ScoutHelp Scout
SlackSlack
ZapierZapier
FreshdeskFreshdesk
HubSpotHubSpot
JiraJira
LinearLinear
NotionNotion
SalesforceSalesforce
AsanaAsana
ChromeChrome
ClickUpClickUp
DiscordDiscord
FreshchatFreshchat
FrontFront
HappyFoxHappyFox
HiverHiver
Jira Service DeskJira Service Desk
MakeMake
n8nn8n
PlainPlain
PylonPylon
SentrySentry
ZohoZoho
IntercomIntercom
ZendeskZendesk
CrispCrisp
Help ScoutHelp Scout
SlackSlack
ZapierZapier
FreshdeskFreshdesk
HubSpotHubSpot
JiraJira
LinearLinear
NotionNotion
SalesforceSalesforce
AsanaAsana
ChromeChrome
ClickUpClickUp
DiscordDiscord
FreshchatFreshchat
FrontFront
HappyFoxHappyFox
HiverHiver
Jira Service DeskJira Service Desk
MakeMake
n8nn8n
PlainPlain
PylonPylon
SentrySentry
ZohoZoho
01

Works right inside Slack

Userplane lives in your Slack support channels. Request recordings from your customers with a slash command or mention, and receive replays without ever leaving Slack.

Stay where work happens

Slash command and mention to request recordingsReceive recordings referencing the originating threadWorks in DMs, public, private, and external channelsCapture issues without scheduling a meeting
Learn more
Works right inside Slack
02

Capture everything your team needs

Recordings include console errors, network activity, and user steps — linked to the exact thread where the issue was reported. So your team gets everything they need without a single follow-up question.

Full technical context

Auto-capture console logs and network errorsTrace network requests and response timesReplay exactly what the user did step-by-stepReview everything on a single timeline
Learn more
Capture everything your team needs
03

Privacy controls built in

Recordings are scrubbed of sensitive data before they ever leave the customer's browser. Automatically blur confidential fields, control what gets recorded, and stay compliant while building trust with your users.

Private by default

Let customers control what gets recordedBlur and mask confidential fields automaticallyCustomize exactly what gets recorded per domainStay compliant with GDPR and CCPA out of the box
Learn more
Privacy controls built in
Resources

Slack

Quickstart

Getting Started with Slack

Set up Userplane in your Slack workspace and send your first recording request in minutes.

Recording

How Screen Recording Works

Learn how recordings capture console logs, network requests, and session metadata automatically.

Developer

Developer Installation Guide

Technical guide for installing the Userplane SDK and configuring it for your application.

Integration

Intercom

Request screen recordings without leaving Intercom. Capture console logs, network requests, and session replays to understand and resolve support issues faster.

Integration

Zendesk

Collect screen recordings from Zendesk. Agents can request a recording and instantly receive a replay with logs, network activity, and user context. No follow-ups needed.

Integration

Chrome Extension

Send recording links to customers right from Chrome. Get back replays with console logs, network traces, and session data for your support team to resolve issues faster.

View all integrations See all docs

Request screen recordings
right from Slack Slack

Request recordings from any channel and get back a complete replay of the customer's issue.

Talk to a HumanGet Started