Debug customer issues
with screen recordings

Capture console logs, network activity, and session metadata with screen recordings. Works with React, Vue and more.

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Userplane SDK capturing session data with console logs and network requests

Works with your stack

ReactReact
Next.jsNext.js
VueVue
AngularAngular
NuxtNuxt
SvelteSvelte
AstroAstro
RemixRemix
Node.jsNode.js
BunBun
DenoDeno
TypeScriptTypeScript
JavaScriptJavaScript
HTML5HTML5
ReactReact
Next.jsNext.js
VueVue
AngularAngular
NuxtNuxt
SvelteSvelte
AstroAstro
RemixRemix
Node.jsNode.js
BunBun
DenoDeno
TypeScriptTypeScript
JavaScriptJavaScript
HTML5HTML5
01

Screen Recordings with Logs

Get screen recordings with console logs, network snapshots, application state, and user steps. Resolve customer-reported bugs without chasing support for more detail.

Zero-config session data

Capture console logs and errorsGet network request snapshotsComplete session replayStep-by-step user actions
Learn more
Screen Recordings with Logs
02

Drop-in SDK

First-class support for React, Next.js, Vue, Angular and more. Install the SDK and get complete session context for every customer-reported bug.

Works with your stack

React & Next.jsVue & NuxtAngularSvelte & vanilla JS
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Drop-in SDK
03

Native to your support stack

Every recording lives alongside the support conversation — deep-linked to the ticket in Intercom or Zendesk and accessible from Slack. Designed for fast technical support teams.

Fits where you already work

Embedded into IntercomAvailable inside Zendesk ticketsRequest recordings from SlackChrome extension included
Learn more
Native to your support stack
04

Privacy controls in code

Control exactly what gets captured, what gets redacted, and how user consent is handled. Define redaction rules, consent flows, and capture scope in your codebase.

Compliance as code

SDK-level redaction rulesProgrammatic consent flowsField-level capture controlGDPR & CCPA built in
Learn more
Privacy controls in code
Resources

Engineering Teams

Getting Started

Developer Onboarding

Install the SDK, configure metadata, set up domain verification, and control what gets captured.

Recording

How Screen Recording Works

Learn how recordings capture console logs, network requests, and session metadata automatically.

Developer

Developer Installation Guide

Technical guide for installing the Userplane SDK and configuring it for your application.

Role

Support Agents

Close support tickets on first contact. Every recording lands with console logs, network data, and exact user steps.

Role

Support Engineers

Diagnose escalations without back and forth. Each recording carries console logs, network data, session activity, and user steps.

Role

Customer Success

Understand harder to describe issues. Every recording carries console logs, network data, and full session context.

View all roles See all docs

Fix customer issues without back-and-forth

Investigate issues with console logs, network data, and session data — captured with every recording.

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